Sales & Operations Advisor — Fast-Track Growth & Training

DriveTime Car Sales, LLC; Kentucky; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Tuition reimbursement

Wellness program

Job summary

DriveTime Family of Brands in the United States is seeking a Sales and Operations Advisor to guide customers through vehicle selection, financing options, and the purchase process while supporting dealership operations.

You will open/close the store, handle cash, manage inventory and administrative tasks, train new hires, and collaborate with teammates to deliver a world‑class, consistent customer experience across the DriveTime family of companies.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience.
• Minimum of 3 years of experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high‑quality customer experiences.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post‑sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world‑class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi‑phase, learn‑and‑earn role (Levels0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Skills

Sales experience

Customer service

Negotiation

Retail operations

Communication

Education

High School Diploma or GED; Associates or bachelor's preferred

Job description

DriveTime Family of Brands in the United States is seeking a Sales and Operations Advisor to guide customers through vehicle selection, financing options, and the purchase process while supporting dealership operations.

You will open/close the store, handle cash, manage inventory and administrative tasks, train new hires, and collaborate with teammates to deliver a world‑class, consistent customer experience across the DriveTime family of companies.