Sales Onboarding & Operations Analyst (Hybrid/Remote)

BD; San Antonio (TX); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Competitive compensation

Total Rewards program

Health and wellness benefits

Paid time off

Job summary

BD is seeking a Sales Operations professional to own the U.S. Sales New Hire Orientation (NHO) program within a hybrid work model in San Antonio, TX. You will coordinate onboarding, credentialing, and fleet programs while ensuring speed to productivity for new hires.

You will lead engaging virtual sessions, manage curriculum, partner with HR, IT, Compliance, and Sales Operations, and drive continuous improvement to enhance the associate experience and operational efficiency.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in Sales Operations, Commercial Operations, Learning & Development, Training, or related roles.
• Experience facilitating virtual training to diverse audiences.
• Ability to manage multiple priorities and coordinate stakeholders.
• Strong communication, organization, problem-solving, and customer service skills.

Responsibilities

• Lead U.S. Sales New Hire Orientation program end-to-end.
• Deliver engaging virtual onboarding sessions.
• Maintain NHO curriculum and supporting materials.
• Coordinate schedules and stakeholder participation.
• Assess onboarding effectiveness and gather feedback.
• Respond to onboarding questions and resolve readiness gaps.
• Stay current on adult learning and virtual facilitation.

Skills

Virtual training facilitation

Cross-functional collaboration

Project management

Attention to detail

Customer service orientation

Strong communication

Time management

Adaptability

Education

Bachelor's degree or equivalent

Tools

Learning management systems

Credentialing software

Onboarding tools

Job description

BD is seeking a Sales Operations professional to own the U.S. Sales New Hire Orientation (NHO) program within a hybrid work model in San Antonio, TX. You will coordinate onboarding, credentialing, and fleet programs while ensuring speed to productivity for new hires.

You will lead engaging virtual sessions, manage curriculum, partner with HR, IT, Compliance, and Sales Operations, and drive continuous improvement to enhance the associate experience and operational efficiency.