Sales Manager: Lead Store Performance & Customer Experience

Michaels; Suffolk (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

The Michael's Companies in Suffolk, Virginia, is seeking a Sales Manager to lead a high-performing team and enhance customer experiences. This role focuses on driving sales results, managing store operations, and ensuring adherence to company standards.

The ideal candidate should have over 3 years of retail leadership experience, excel in coaching and customer service, and be ready to handle a dynamic retail environment. Comprehensive employee benefits are also offered.

Qualifications

• 3+ years of retail leadership experience required.
• Ability to perform repetitive motions and physical tasks.
• Excellent customer service and coaching skills.

Responsibilities

• Lead and manage adherence to SOPs and Company programs.
• Ensure execution of Company policies and standards.
• Model and coach best-in-class Customer Experience behaviors.

Skills

Retail leadership experience

Customer experience skills

Coaching and training

Job description

The Michael's Companies in Suffolk, Virginia, is seeking a Sales Manager to lead a high-performing team and enhance customer experiences. This role focuses on driving sales results, managing store operations, and ensuring adherence to company standards.

The ideal candidate should have over 3 years of retail leadership experience, excel in coaching and customer service, and be ready to handle a dynamic retail environment. Comprehensive employee benefits are also offered.