Sales Manager - Customer-Driven, No Cold Calling

AppleOne Employment Services; Buffalo (NY); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Annual bonus

Onsite in Buffalo, NY

Job summary

AppleOne Employment Services in Buffalo, NY is seeking a Sales Manager for a full-time, onsite role. You will oversee daily sales operations, support established accounts, respond to inquiries, prepare quotes, and help ensure timely, professional service in a stable distribution environment.

The position emphasizes relationship management, team leadership, and high-quality customer service with no cold calling or commission-based pressure, offering a clear path to impact sales processes and

Qualifications

• Manage sales operations, customer service workflows, quotes, and account support.
• Lead and support sales staff while maintaining customer relationships.
• Coordinate with internal departments to ensure order fulfillment.
• Maintain accurate sales records and customer communications.
• Experience in sales management or account management.
• Strong customer service, relationship-building, and communication.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational, problem-solving, and follow-through skills.
• Attention to detail and accuracy.
• Collaborate with customers, vendors, and team members.

Responsibilities

• Manage daily sales operations, customer service activity, inbound inquiries, quote requests, and order support.
• Build and maintain strong relationships with customers, vendors, and internal teams.
• Prepare, review, and follow up on customer quotes; assist pricing and product questions.
• Coordinate with internal departments to ensure accurate order processing and timely fulfillment.
• Monitor sales activity, customer satisfaction, account performance, and opportunities to improve service.
• Lead, mentor, and support sales staff to promote a customer-first environment.

Skills

Sales leadership

Customer service

Relationship building

Account management

Communication skills

Organizational skills

Problem solving

Team leadership

Multi-tasking

Attention to detail

Collaboration

Tools

Microsoft Office

Outlook

Excel

Word

CRM software

ERP software

Job description

AppleOne Employment Services in Buffalo, NY is seeking a Sales Manager for a full-time, onsite role. You will oversee daily sales operations, support established accounts, respond to inquiries, prepare quotes, and help ensure timely, professional service in a stable distribution environment.

The position emphasizes relationship management, team leadership, and high-quality customer service with no cold calling or commission-based pressure, offering a clear path to impact sales processes and