Sales Manager

Heller Jewelers; San Ramon (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A family-owned jewelry retailer in San Ramon, CA, seeks a Sales Manager to lead sales and achieve targets. Responsible for mentoring the sales team, providing exceptional customer service, and managing store operations. Candidates should have experience in sales within the jewelry or luxury goods industry, strong leadership skills, and a degree in Business or Marketing. This full-time position is based on-site in San Ramon, offering a unique opportunity to work in a dynamic environment.

Qualifications

• Proven experience in sales, preferably in the jewelry or luxury goods industry.
• Strong leadership and team management skills.
• Excellent customer service and relationship-building abilities.

Responsibilities

• Lead the sales team and develop sales strategies.
• Achieve sales targets and provide exceptional customer service.
• Train and motivate sales staff for high performance.

Skills

Sales experience in jewelry or luxury goods

Leadership skills

Customer service skills

Communication skills

Ability to analyze sales data

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Heller Jewelers is a multigenerational family-owned fine jewelry and timepiece retailer, serving the SF Bay Area for 30 years. Our showroom is located at City Center Bishop Ranch in San Ramon, CA, offering a one-of-a-kind, curated collection. We also provide custom jewelry design services with our trained gemologists to create unique pieces.

Role Description

This is a full-time on-site role based in San Ramon, CA for a Sales Manager. The Sales Manager will be responsible for leading the sales team, developing sales strategies, achieving sales targets, providing exceptional customer service, and managing day-to-day operations in the store. The role also involves training, mentoring, and motivating sales staff to ensure high levels of performance and customer satisfaction.

Qualifications

• Proven experience in sales, preferably in the jewelry or luxury goods industry
• Strong leadership and team management skills
• Excellent customer service and relationship-building abilities
• Effective communication and interpersonal skills
• Ability to analyze sales data and develop effective sales strategies
• Knowledge of inventory management and visual merchandising
• Bachelor's degree in Business, Marketing, or related field
• Experience working with gemologists or a background in gemology is a plus
• Ability to work on-site in San Ramon, CA