Sales Manager

Crawford Thomas Recruiting; San Gabriel (CA); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid vacation

Paid holidays

Birthday leave

Meal allowance

Job summary

Crawford Thomas Recruiting represents an internationally recognized fine-jewelry company seeking an Assistant Sales Manager to lead a team of 8–15, drive branch sales, and elevate the customer experience in San Gabriel, CA. On-site role requiring Mandarin, Cantonese, and English fluency, with about 4+ years in jewelry retail and strong product knowledge.

Base pay ranges $30–$35 per hour plus monthly meal allowance, bonuses, and commissions; estimated total compensation $100,000–$150,000

Qualifications

• Fluency in Mandarin, Cantonese, and English (written and spoken).
• Approximately 4+ years of jewelry retail, jewelry sales, or related jewelry customer-service experience.
• Strong knowledge of jewelry products, merchandising, and retail sales practices.

Responsibilities

• Lead, coach, and motivate a sales team of approximately 8–15 employees.
• Drive branch sales through client development, merchandising, and promotions.
• Build lasting relationships with new and returning customers.
• Deliver a personalized, professional fine-jewelry shopping experience.
• Support branch sales, operational, and financial KPIs.
• Train employees and improve individual and team performance.
• Resolve escalated customer-service concerns.
• Identify opportunities to improve branch workflows and efficiency.
• Maintain compliance with company policies and internal controls.
• Use POS systems and business applications to support daily operations.

Skills

Mandarin

Cantonese

English

Jewelry product knowledge

Leadership

Customer service

Tools

POS systems

Microsoft Office

Job description

Location: San Gabriel, Los Angeles, CA

Work Arrangement: On-site

Base Pay: $30–$35/hour

Estimated Total Compensation: $100,000–$150,000 annually

Schedule: 40 hours per week with two days off; rotating weekends and scheduled holidays

Language Requirement: Fluent written and spoken Mandarin, Cantonese, and English

Position Overview

Our client, an internationally established fine-jewelry company, is seeking an experienced Assistant Sales Manager or Sales Manager to drive sales, support branch operations, develop employees, and deliver an exceptional customer experience. Candidates with stronger retail-management experience may be considered directly for the Sales Manager level.

What You’ll Do

• Lead, coach, and motivate a sales team of approximately 8–15 employees
• Drive branch sales through client development, merchandising, and promotions
• Build lasting relationships with new and returning customers
• Deliver a personalized, professional fine-jewelry shopping experience
• Support branch sales, operational, and financial KPIs
• Train employees and improve individual and team performance
• Resolve escalated customer-service concerns
• Identify opportunities to improve branch workflows and efficiency
• Maintain compliance with company policies and internal controls
• Use POS systems and business applications to support daily operations

What You’ll Bring

• Fluency in Mandarin, Cantonese, and English, including written and spoken communication
• Approximately 4+ years of jewelry retail, jewelry sales, or related jewelry customer-service experience
• Strong knowledge of jewelry products, merchandising, and retail sales practices
• Proven sales performance and customer relationship-building skills
• Supervisory, leadership, or retail-management experience preferred
• Ability to coach employees and motivate a team toward sales goals
• Strong communication, organization, and interpersonal skills
• Understanding of retail compliance, internal controls, and risk-management practices
• Familiarity with POS systems and Microsoft Office
• Availability to work rotating weekends and scheduled holidays

Compensation & Benefits

• Base pay of $30–$35 per hour, based on experience and interview performance
• Monthly attendance and meal allowance of approximately $300–$400
• Average monthly bonus and commission of approximately $1,300–$1,800, based on store performance
• Estimated total annual compensation of approximately $100,000–$150,000, subject to experience, sales performance, store results, position level, and business performance
• Medical insurance
• 401(k) plan
• Paid vacation
• Paid sick leave
• Paid holidays
• Birthday leave

WHY JOIN

• Join an internationally recognized fine-jewelry organization
• Earn additional compensation through sales and branch performance
• Build relationships with luxury-jewelry customers and repeat clientele
• Develop your leadership career within a growing global organization