Sales Manager

Wrist Aficionado; New York (NY); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k

PTO

Zusammenfassung

Wrist Aficionado, a growing luxury brand, is seeking an experienced Retail Sales Manager to lead our sales team in New York. You will drive performance, set KPIs, analyze reports, and report directly to ownership, ensuring an elevated client experience.

The ideal candidate has 5+ years of retail leadership in luxury watches, deep knowledge of major brands and the secondary market, and the ability to coach a high-performing team while maintaining brand standards.

Qualifikationen

• Minimum 5 years of retail sales experience managing a sales team.
• Luxury watches experience with knowledge of major brands and secondary market.
• Proven ability to set and hit KPIs and sales targets.
• Comfortable with sales reporting, data analysis, and CRM systems.
• Excellent leadership, communication, and client-relations skills.

Aufgaben

• Lead, coach, and motivate the sales team to meet and exceed revenue targets.
• Set, monitor, and manage individual and team KPIs and sales goals.
• Prepare and analyze daily, weekly, and monthly sales reports.
• Report performance, trends, and opportunities directly to ownership.
• Hold team members accountable through regular performance reviews and feedback.
• Develop client relationships and support high-value transactions.
• Ensure a consistently elevated client experience in line with our brand standards.
• Oversee sales processes, CRM use, and pipeline management.

Kenntnisse

Retail leadership

KPI management

Luxury watches

CRM experience

Team coaching

Client relations

Tools

CRM software

Jobbeschreibung

We are seeking an experienced Retail Sales Manager to lead and direct our sales team. This person will drive performance, set and track KPIs, and report directly to ownership. The ideal candidate is a proven leader with deep knowledge of luxury watches and a track record of building high-performing teams.

Key Responsibilities

• Lead, coach, and motivate the sales team to meet and exceed revenue targets
• Set, monitor, and manage individual and team KPIs and sales goals
• Prepare and analyze daily, weekly, and monthly sales reports
• Report performance, trends, and opportunities directly to ownership
• Hold team members accountable through regular performance reviews and feedback
• Develop client relationships and support high-value transactions
• Ensure a consistently elevated client experience in line with our brand standards
• Oversee sales processes, CRM use, and pipeline management

Requirements

• Minimum 5 years of retail sales experience managing a sales team (required)
• Luxury sales experience, specifically in watches (required)
• Strong knowledge of major luxury watch brands, references, and the secondary market
• Proven ability to set and hit KPIs and sales targets
• Comfortable with sales reporting, data analysis, and CRM systems
• Excellent leadership, communication, and client-relations skills
• Polished, professional presence

What We Offer

• A leadership role in a growing luxury brand
• Benefits: health insurance, 401k, and PTO
• Competitive base salary + performance-based commission/bonus [add range