Sales Associate - Luxury Watches

LV Luxury; Las Vegas (NV); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401k match

Medical insurance

Paid vacation

Job summary

Horologio, a premier multi-brand luxury watch boutique, seeks a high-performing Sales Associate who delivers an elevated client experience, achieves personal sales goals, and builds lasting relationships through exceptional service and deep product knowledge.

You will cultivate a personal client book using CRM best practices, execute consultative selling across brands, accurately process sales and deposits, and collaborate with the team to meet boutique targets while maintaining impeccable

Qualifications

• Minimum 2 years of sales experience in luxury retail or high-end client-facing environments.
• Proven ability to build and maintain long-term client relationships.
• Strong communication, presentation, and interpersonal skills.
• Goal-oriented with a track record of meeting or exceeding sales targets.

Responsibilities

• Deliver a personalized, luxury client experience from greeting through post-sale follow-up.
• Build, manage, and grow a personal client book using CRM best practices.
• Conduct consistent outreach and follow-up to nurture long-term client relationships.
• Achieve and exceed individual sales targets and KPIs; utilize consultative selling across brands.
• Accurately process sales, deposits, and service transactions; document client interactions in CRM.

Skills

Luxury retail sales

CRM & relationship building

Communication & presentation

Sales targets achievement

Flexible scheduling

Tools

CRM systems

POS systems

Job description

Job Summary

Horologio is a premier multi‑brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high‑performing Sales Associate with a passion for fine timepieces, luxury service, and relationship‑based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long‑term client relationships through exceptional service, product knowledge, and CRM discipline.

Key Responsibilities

Client Experience & Relationship Building

• Deliver a personalized, luxury client experience from greeting through post‑sale follow‑up
• Build, manage, and grow a personal client book using CRM best practices
• Conduct consistent outreach and follow‑up to nurture long‑term client relationships

Sales Performance

• Achieve and exceed individual sales targets and KPIs
• Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands
• Accurately process sales, special orders, deposits, and service transactions

Product Knowledge

• Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
• Clearly articulate brand heritage, craftsmanship, and technical features
• Stay current on new product launches and industry trends

Operational Excellence

• Maintain immaculate personal presentation and uphold luxury grooming standards
• Ensure showcases and sales floor meet brand and visual merchandising standards
• Accurately document client interactions and preferences in CRM systems
• Work collaboratively with team members and leadership to achieve boutique goals

Qualifications

Required

• Minimum 2 years of sales experience in luxury retail or high‑end client‑facing environments
• Proven ability to build and maintain long‑term client relationships
• Strong communication, presentation, and interpersonal skills
• Goal‑oriented with a demonstrated ability to meet or exceed sales targets
• Comfortable using CRM and POS systems
• Ability to work flexible schedules, including weekends and holidays

Preferred

• Experience selling luxury watches, fine jewelry, or premium consumer goods
• Knowledge of Swiss watchmaking or horology
• Experience working in a multi‑brand luxury environment

Benefits

• Competitive salary plus commission
• 401k match
• Medical, dental, vision insurance offered
• Paid vacation