Store Manager

Brobston Group; Orlando (FL); On-site; USD 60,000 - 95,000; Full time

Job summary

Brobston Group in Orlando, FL seeks a dynamic Retail Or Luxury Watch Boutique Manager to lead a high-performing team, drive boutique sales, and elevate client relationships. You will ensure brand standards, oversee visual merchandising, and develop client outreach and events to strengthen market position.

The role emphasizes turning sales metrics into strategic actions, coaching staff, and building influential ties within the local luxury community.

Qualifications

• Ability to lead and develop a retail team while meeting sales targets.
• Experience turning sales metrics into actionable plans.
• Strong client service and relationship-building skills.
• Uphold luxury retail standards and visual presentation.

Responsibilities

• Drive boutique sales, monitor KPIs, identify opportunities, and implement action plans.
• Set team objectives, review performance, coach employees, and support hiring and development.
• Ensure exceptional client service and maintain brand standards for grooming, conduct, and visual merchandising.
• Lead client development, including outreach, appointments, client data collection, and events.
• Stay informed about the watch industry and local competitive environment, and build relationships with local influencers.

Skills

Team leadership

Sales management

KPI analysis

Client service

Visual merchandising

Client development

Job description

Summary

Leads a luxury watch boutique to achieve sales goals while delivering outstanding service and representing the brand. Builds a motivated, high-performing team and strengthens long-term client relationships.

Responsibilities

• Drive boutique sales, monitor retail KPIs, identify opportunities, and implement action plans.
• Set team objectives, review performance, coach employees, and support hiring and team development.
• Ensure exceptional client service and maintain brand standards for grooming, conduct, and visual merchandising.
• Lead client development, including outreach, appointments, client data collection, and events.
• Stay informed about the watch industry and local competitive environment, and build relationships with local influencers.

Requirements

• Ability to lead and develop a retail team while achieving sales and performance objectives.
• Knowledge of sales performance metrics and ability to turn insights into business action plans.
• Strong client service, relationship-building, and client development skills.
• Ability to uphold luxury retail and visual merchandising standards.