Sales Manager

Village Plumbing, Air & Electric; Jersey Village (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Village Plumbing, Air & Electric seeks a hands-on Sales Manager to lead through coaching, training, and accountability. You will work with technicians and sales pros through ride-alongs, debriefs, and individual coaching to improve the customer experience and achieve sales goals.

You will partner with operations to set priorities, monitor weekly reports, and maintain a consistent sales process focused on homeowner needs and solutions.

Qualifications

• Experience leading residential in-home sales teams.
• Proven ability to drive revenue through coaching and accountability.
• Strong interpersonal and communication skills.

Responsibilities

• Lead through coaching, training, and accountability with technicians and sales pros.
• Conduct regular ride-alongs and appointment debriefs to improve customer experience.
• Establish sales priorities with the Director of Operations and pursue revenue goals.
• Debrief sales appointments to recognize successes and address challenges.
• Use weekly sales reports to guide coaching, track progress and craft action plans.
• Maintain a consistent sales process focused on homeowner needs and effective solutions.
• Ensure timely follow-through on proposals, invoicing, and financing.
• Monitor sales metrics and adjust processes and incentives as needed.
• Collaborate with department leaders to improve cross-functional communication.
• Stay informed on competitor offerings and market trends.

Skills

Leadership

Coaching

In-home sales

Communication

Time management

Training

Tools

CRM systems

Excel

MS Office

Job description

Village Plumbing, Air and Electric has served Houston homeowners for over 80 years, providing residential plumbing, HVAC, and electrical services. With more than 10,000 Google reviews, we’ve built our reputation on customer service and quality workmanship. We’re looking for a Sales Manager who can develop our team, strengthen sales performance, and help us continue to grow.

About the Role

We’re seeking a hands-on Sales Manager to lead through coaching, training, and accountability. You’ll work directly with technicians and sales professionals through regular ride-alongs, appointment debriefs, and individual coaching to improve the customer experience and achieve sales goals.

Responsibilities

• Partner with the Director of Operations to establish sales priorities and achieve revenue goals.
• Coach, motivate, and develop technicians and sales professionals through ongoing training and individual feedback.
• Conduct regular ride-alongs to observe customer interactions, identify opportunities for improvement, and reinforce effective sales practices.
• Debrief sales appointments to recognize successes, address challenges, and strengthen performance.
• Use weekly sales reports to guide coaching, track progress, and establish action plans.
• Reinforce a consistent sales process focused on understanding homeowner needs, presenting appropriate solutions, and following up effectively.
• Ensure timely follow-through on pending proposals, invoicing, and financing.
• Monitor sales metrics and recommend improvements to sales processes and incentive programs.
• Collaborate with department leaders to improve communication and identify cross-selling opportunities.
• Stay informed about competitor offerings and market trends, sharing insights with leadership.

Qualifications

• Proven success leading and developing a team in residential, in-home sales.
• Demonstrated ability to improve sales results through coaching, training, and accountability.
• Strong leadership skills with the ability to build trust, motivate others, and provide constructive feedback.
• Excellent organization, time management, and follow-through.
• Strong verbal and written communication skills.
• Ability to interpret sales reports and translate results into practical coaching plans.
• Sound judgment and effective decision-making in a fast-paced, goal-driven environment.
• Confidence leading sales meetings and delivering group training.
• Proficiency in Microsoft Office, including Excel.
• Valid driver’s license and a good driving record.