HVAC Sales Manager

Polestar-Plumbing-Heating-; Lenexa (KS); On-site; USD 115,000 - 160,000; Full time

Benefits offered by this job

Weekly pay

PTO and Holidays

401(k) match up to 40%

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Performance incentives

Job summary

Polestar Plumbing, Heating & Cooling is seeking an HVAC Sales Manager to lead our sales and service teams in Lenexa, KS. You will coach staff, analyze KPIs, and drive revenue growth while maintaining an exceptional customer experience.

Join a performance-driven culture with strong incentives, weekly pay, and comprehensive benefits. You will shape sales strategies, monitor metrics, and build a high-performing team in a fast-growing home services company.

Qualifications

• Experience leading and developing sales teams.
• Proven revenue growth and measurable results.
• Ability to analyze sales data and KPIs.
• Excellent coaching and leadership skills.
• Experience in consultative selling and objection handling.

Responsibilities

• Lead, coach, and develop HVAC sales and service teams to hit goals.
• Own and improve performance across revenue per technician, ticket size, and renewals.
• Conduct daily huddles, coaching, and performance reviews.
• Develop and implement sales strategies for service calls.
• Monitor sales performance with KPIs and data-driven insights.
• Ensure adherence to sales processes, pricing, and safety.
• Collaborate with dispatch and operations to optimize capacity and revenue.
• Drive membership sales and recurring revenue.

Skills

Leadership

Coaching

KPI analysis

Sales strategy

Customer experience

Team development

Data-driven insights

Communication

Performance improvement

Job description

Polestar Plumbing, Heating & Cooling is growing fast, and we're looking for a performance-minded HVAC Sales Manager to lead, coach, and drive growth within our HVAC Sales and Service teams. We're looking for a strong sales leader who knows how to develop people, maximize revenue opportunities, improve sales performance, and build a high-performing team. If you excel at coaching, analyzing KPIs, driving revenue, and delivering an exceptional customer experience, this role is built for you.

Why Join Us?

• Total compensation between $115K–$160K, combining a competitive base salary with strong performance incentives.
• Performance-focused culture with high standards and strong leadership support.
• Commitment to continuous training, professional development, and career growth.
• Weekly Pay
• PTO and Paid Holidays
• Build wealth for tomorrow with Polestar's 401(k) plan — we match up to 40% to supercharge your retirement.
• Comprehensive benefits package including Medical, Dental, Vision, Accidental & Critical Illness coverages.
• Paid $15,000 Life Insurance and Long-Term Disability coverage.

What You'll Be Doing

• Lead, coach, and develop HVAC sales and service technicians to drive performance, increase revenue, and consistently achieve daily, weekly, and monthly sales goals.
• Own and improve team performance across key sales and operational metrics, including:
  • Revenue per Technician / per Day
  • Average Ticket & Close Rate
  • Membership Conversions & Renewals
  • Sales Conversion & Revenue Growth
  • Recall Percentage
  • Customer Satisfaction / Google Reviews
• Conduct daily huddles, ride-alongs, one-on-one coaching, and performance reviews focused on sales techniques, customer communication, and revenue growth.
• Develop and implement sales strategies that maximize opportunities on every service call while maintaining trust, transparency, and an exceptional customer experience.
• Coach technicians on presenting solutions, overcoming customer objections, building value, and increasing average ticket size through service-based selling.
• Monitor sales performance, identify trends and opportunities, and use data-driven insights to improve close rates, revenue per technician, and overall profitability.
• Ensure technicians follow Polestar's sales processes, pricing strategies, customer service standards, and safety protocols.
• Partner with dispatch and operations leadership to optimize capacity, call flow, job accuracy, and revenue opportunities.
• Collaborate with leadership to establish monthly sales targets, monitor KPIs, and implement accountability and performance improvement plans.
• Drive membership sales, customer retention, and recurring revenue through effective coaching, training, and team engagement.
• Ensure ongoing training in technical diagnostics, sales presentation, customer experience, and consultative selling.
• Foster a positive, competitive, and accountable team culture focused on personal development, sales growth, and customer satisfaction.

What You Bring

• Proven experience leading and developing sales teams, preferably within residential HVAC, plumbing, or another home services environment but not required.
• A strong track record of driving revenue growth, improving sales performance, and achieving measurable results.
• Ability to analyze sales data, interpret KPIs, identify performance gaps, and develop strategies to improve results.
• Excellent coaching, communication, and leadership skills, with the ability to motivate teams and hold individuals accountable.
• Experience training teams in consultative selling, objection handling, closing techniques, and customer relationship development.
• Strong understanding of sales metrics such as average ticket, close rate, revenue per technician, and membership conversions.
• Operational mindset with an understanding of efficiency, profitability, process compliance, and customer care.
• Ability to balance sales growth with a customer-first approach, ensuring recommendations are focused on customer needs.
• Ability to excel in a fast-paced, growing service company and adapt sales strategies to meet evolving business goals.

Location: 9875 Widmer Rd, Lenexa, KS 66215