HVAC Sales Manager

Polestar Plumbing; Lenexa (KS); On-site; USD 115,000 - 160,000; Full time

Benefits offered by this job

Weekly pay

PTO & Paid Holidays

401(k) match up to 40%

Medical, Dental, Vision

Life Insurance & STD

Job summary

Polestar Plumbing, Heating & Cooling in Lenexa, KS is seeking a performance-minded HVAC Sales Manager to lead and coach our HVAC Sales and Service teams. You will drive revenue, develop people, and build a high-performing team focused on exceptional customer experience.

This role emphasizes data-driven coaching, KPI analysis, and process improvements to meet daily, weekly, and monthly targets, with strong incentives and a comprehensive benefits package.

Qualifications

• Proven experience leading and developing sales teams in home services or similar environments.
• Strong ability to analyze KPIs, identify gaps, and implement improvement plans.
• Excellent coaching, communication, and leadership skills with a track record of accountability.
• Experience training teams in consultative selling, objection handling, and closing techniques.
• Deep understanding of sales metrics like average ticket, close rate, and revenue per technician.

Responsibilities

• Lead, coach, and develop HVAC sales and service technicians to drive performance, revenue, and achieve sales goals.
• Own and improve team performance across key sales and operational metrics (revenue per technician, daily/weekly/monthly targets).
• Conduct daily huddles, ride-alongs, and one-on-one coaching to improve sales techniques and customer communication.
• Develop and implement sales strategies to maximize opportunities on every service call while maintaining trust and customer experience.
• Coach technicians on presenting solutions, overcoming objections, increasing ticket size, and service-based selling.
• Monitor sales performance, identify trends, and use data-driven insights to improve profitability.

Skills

Leadership & Coaching

KPI Analysis

Sales Strategy

Revenue Growth

Customer Experience

Training & Development

Job description

Description

Polestar Plumbing, Heating & Cooling is growing fast, and we're looking for aperformance-minded HVAC Sales Manager to lead, coach, and drive growth within our HVAC Sales and Service teams. We're looking for a strong sales leader who knows how to develop people, maximize revenue opportunities, improve sales performance, and build a high-performing team. If you excel at coaching, analyzing KPIs, driving revenue, and delivering an exceptional customer experience, this role is built for you.

Why Join Us?

• Total compensation between $115K–$160K, combining a competitive base salary with strong performance incentives.
• Performance-focused culture with high standards and strong leadership support.
• Commitment to continuous training, professional development, and career growth.
• Weekly Pay
• PTO and Paid Holidays
• Build wealth for tomorrow with Polestar's 401(k) plan — we match up to 40% to supercharge your retirement.
• Comprehensive benefits package including Medical, Dental, Vision, Accidental & Critical Illness coverages.
• Paid $15,000 Life Insurance and Long-Term Disability coverage.

What You'll Be Doing

• Lead, coach, and develop HVAC sales and service technicians to drive performance, increase revenue, and consistently achieve daily, weekly, and monthly sales goals.
• Own and improve team performance across key sales and operational metrics, including:
  • Revenue per Technician / per Day
  • Average Ticket & Close Rate
  • Membership Conversions & Renewals
  • Sales Conversion & Revenue Growth
  • Recall Percentage
  • Customer Satisfaction / Google Reviews
• Conduct daily huddles, ride-alongs, one-on-one coaching, and performance reviews focused on sales techniques, customer communication, and revenue growth.
• Develop and implement sales strategies that maximize opportunities on every service call while maintaining trust, transparency, and an exceptional customer experience.
• Coach technicians on presenting solutions, overcoming customer objections, building value, and increasing average ticket size through service-based selling.
• Monitor sales performance, identify trends and opportunities, and use data-driven insights to improve close rates, revenue per technician, and overall profitability.
• Ensure technicians follow Polestar's sales processes, pricing strategies, customer service standards, and safety protocols.
• Partner with dispatch and operations leadership to optimize capacity, call flow, job accuracy, and revenue opportunities.
• Collaborate with leadership to establish monthly sales targets, monitor KPIs, and implement accountability and performance improvement plans.
• Drive membership sales, customer retention, and recurring revenue through effective coaching, training, and team engagement.
• Ensure ongoing training in technical diagnostics, sales presentation, customer experience, and consultative selling.
• Foster a positive, competitive, and accountable team culture focused on personal development, sales growth, and customer satisfaction.

What You Bring

• Proven experience leading and developing sales teams, preferably within residential HVAC, plumbing, or another home services environment but not required.
• A strong track record of driving revenue growth, improving sales performance, and achieving measurable results.
• Ability to analyze sales data, interpret KPIs, identify performance gaps, and develop strategies to improve results.
• Excellent coaching, communication, and leadership skills, with the ability to motivate teams and hold individuals accountable.
• Experience training teams in consultative selling, objection handling, closing techniques, and customer relationship development.
• Strong understanding of sales metrics such as average ticket, close rate, revenue per technician, and membership conversions.
• Operational mindset with an understanding of efficiency, profitability, process compliance, and customer care.
• Ability to balance sales growth with a customer-first approach, ensuring recommendations are focused on customer needs.
• Ability to excel in a fast-paced, growing service company and adapt sales strategies to meet evolving business goals.

Location: 9875 Widmer Rd, Lenexa, KS 66215