Sales & Logistics Support Coordinator

Parkland USA; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Sunoco LP in Miami, FL is seeking a Sales Support Coordinator to deliver responsive customer service, manage orders and quotes, and support onboarding and administrative tasks. You will interact with dispatch, sales, and customers to resolve issues and maintain satisfaction.

Responsibilities include handling order tracking, backorders, CRM/ERP tooling, and credit coordination for new accounts, with a focus on accurate data, timely responses, and excellent service delivery.

Qualifications

• 2+ years of experience in sales support, customer service, or logistics.
• Excellent written and verbal communication skills.
• Ability to quickly learn product lines and navigate CRM/ERP systems, MDM software, and customer portals.

Responsibilities

• Process and track lubricant and fuel orders with end-to-end data accuracy.
• Own backorder process and coordinate with dispatch to resolve delays.
• Serve as liaison between customers, sales reps and internal teams.
• Respond to leads, provide quotes, and manage the customer portal inbox.
• Coordinate new customer set-up with MDM and assist credit team.

Skills

CRM/ERP systems

MDM software

Customer portals

Communication skills

Problem solving

CRM software

ERP software

Education

2-year associates degree or higher

Tools

MDM software

CRM software

ERP software

Job description

Sunoco LP in Miami, FL is seeking a Sales Support Coordinator to deliver responsive customer service, manage orders and quotes, and support onboarding and administrative tasks. You will interact with dispatch, sales, and customers to resolve issues and maintain satisfaction.

Responsibilities include handling order tracking, backorders, CRM/ERP tooling, and credit coordination for new accounts, with a focus on accurate data, timely responses, and excellent service delivery.