Sales Leader & Guest Experience Coach (LOD)

Unsubscribed; Erie (Erie County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Store contests and incentives

Development opportunities

Job summary

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team. You will rock Leader on Duty shifts, manage daily operations, train and motivate associates, and drive stellar guest experiences.

You’ll champion AE brand standards and guest-first service while fostering a winning, energetic store environment. You’ll lead by example, coach performance in real time, and orchestrate daily visual and operational procedures to keep fitting rooms guest-ready and

Qualifications

• Experience leading a retail team or store operations.
• Strong customer service and guest experience focus.
• Ability to train and develop associates and provide feedback.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity.
• Lead and motivate associates to meet service standards and KPIs.
• Recruit, train and develop staff to maintain staffing levels and guest-first culture.
• Ensure daily operations, shipments, merchandising moves, and visual standards are maintained.
• Uphold store safety, asset protection, and company policies.

Skills

Sales leadership

Team motivation

Customer focus

Job description

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team. You will rock Leader on Duty shifts, manage daily operations, train and motivate associates, and drive stellar guest experiences.

You’ll champion AE brand standards and guest-first service while fostering a winning, energetic store environment. You’ll lead by example, coach performance in real time, and orchestrate daily visual and operational procedures to keep fitting rooms guest-ready and