Sales Leader: Customer-Obsessed Retail Growth & Team Coach

The Brand House Collective; Pittsburgh (Allegheny County); On-site; USD 52,000 - 70,000; Full time

Job summary

Kirkland’s in Pittsburgh is seeking a Sales Leader to drive customer-focused selling with strong product knowledge and visual presentation. You will collaborate with the Store Manager and team to execute store business plans and lead by example to maximize sales.

This role requires comfort in building rapport with customers and team, delivering exceptional service, and supporting merchandising and operational standards on the shop floor.

Qualifications

• High School Diploma or GED required; college preferred.
• Minimum 1 year management experience in retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Must be able to work weekends, holidays, and evenings.

Responsibilities

• Leads, supports and values customer selling in in-store and online shopping experiences.
• Fosters a customer-obsessed culture prioritizing selling behaviors like Greeting, Re-engaging, Educating, Adding on and Thanking customers.
• Understands role in sales growth and contributes to store profitability.
• Reads customer cues to create an exceptional in-store experience.

Skills

Strong communication skills

Customer selling experience

Retail leadership

Education

High School Diploma or GED

Job description

Kirkland’s in Pittsburgh is seeking a Sales Leader to drive customer-focused selling with strong product knowledge and visual presentation. You will collaborate with the Store Manager and team to execute store business plans and lead by example to maximize sales.

This role requires comfort in building rapport with customers and team, delivering exceptional service, and supporting merchandising and operational standards on the shop floor.