Sales Leader: Customer-Obsessed Retail Coach

The Brand House Collective; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Kirkland's is seeking a Sales Leader to drive customer-focused selling and lead by example on the sales floor. You will collaborate with store leadership to execute business plans and ensure visual and product presentation standards are met.

The role emphasizes rapport-building with customers and team messaging that supports overall store profitability. Flexibility to work weekends and evenings is required.

Qualifications

• High School Diploma or GED required; college preferred.
• 1 year minimum management experience in retail or service industry.
• Strong communication and customer selling experience.
• Energetic, results oriented with drive to succeed.
• Valid Driver license required.
• Able to work weekends, holidays, and evenings.
• Able to operate POS system and handle funds as needed.

Responsibilities

• Leads and supports customer selling in-store and online ship-to-store.
• Promotes a customer-obsessed culture and proactive engagement.
• Contributes to understanding sales growth and store profitability.
• Reads customer cues to provide exceptional in-store experiences.
• Educates customers on loyalty programs, promotions, and merchandise.

Skills

Customer selling

Leadership

Communication skills

Retail experience

Flexible schedule

Team player

Interpersonal savvy

Money handling

Education

High School Diploma or GED

College preferred

Tools

POS system

Handheld devices

Job description

Kirkland's is seeking a Sales Leader to drive customer-focused selling and lead by example on the sales floor. You will collaborate with store leadership to execute business plans and ensure visual and product presentation standards are met.

The role emphasizes rapport-building with customers and team messaging that supports overall store profitability. Flexibility to work weekends and evenings is required.