Sales Lead & Team Coach - Elevate Customer Experience

LOFT; San Antonio (TX); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT in San Antonio is seeking a Sales Lead to model and coach exceptional customer experiences while supporting store operations. You’ll work with the Store Manager to develop a high‑performing team and ensure the store runs smoothly.

The role requires at least some retail sales experience, strong communication, and flexibility to work evenings, weekends, and holidays. Proficiency with a point‑of‑sale system and an proactive leadership style are valued.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Skills

Retail sales

Management experience

Tools

POS system

Job description

LOFT in San Antonio is seeking a Sales Lead to model and coach exceptional customer experiences while supporting store operations. You’ll work with the Store Manager to develop a high‑performing team and ensure the store runs smoothly.

The role requires at least some retail sales experience, strong communication, and flexibility to work evenings, weekends, and holidays. Proficiency with a point‑of‑sale system and an proactive leadership style are valued.