Sales Lead & Manager-in-Training

KnitWell Group; Charlotte (NC); On-site; USD 31,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Charlotte, NC is seeking a Sales Lead to deliver personalized customer experiences and support store operations. You will mentor associates, collaborate with the Store Manager, and be ready to step in as acting manager when needed.

The role emphasizes coaching, team development, and maintaining high visual standards while driving sales through thoughtful service and omnichannel tools.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Collaborate with the Store Manager to model store functions and be ready to step in as manager when needed.
• Onboard and develop an effective, highly engaged team.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching for peak customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Stay informed on company priorities and promotions and enable seamless omnichannel shopping.

Skills

Communication

Coaching

Customer service

Team leadership

Flexible scheduling

Tools

POS system

Job description

LOFT in Charlotte, NC is seeking a Sales Lead to deliver personalized customer experiences and support store operations. You will mentor associates, collaborate with the Store Manager, and be ready to step in as acting manager when needed.

The role emphasizes coaching, team development, and maintaining high visual standards while driving sales through thoughtful service and omnichannel tools.