Sales Lead: Inspire Teams and Elevate Retail Performance

J.Jill; Fairlawn (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Career growth opportunities

Paid time off

Employee Assistance Program

Job summary

J.Jill in Fairlawn, OH is seeking a Sales Lead to support store leadership, drive sales, and nurture a high-energy, customer-obsessed team. You will help deliver an exceptional shopping experience while embracing our inclusive culture and community presence.

As the front-line leader, you will train associates, maintain product knowledge, and ensure smooth store operations. This role rewards dedication with growth opportunities and competitive hourly wages.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team leadership

Sales-driven

Job description

J.Jill in Fairlawn, OH is seeking a Sales Lead to support store leadership, drive sales, and nurture a high-energy, customer-obsessed team. You will help deliver an exceptional shopping experience while embracing our inclusive culture and community presence.

As the front-line leader, you will train associates, maintain product knowledge, and ensure smooth store operations. This role rewards dedication with growth opportunities and competitive hourly wages.