Sales Lead — Inspire Customers & Coach Team

The J.Jill Group; Fairlawn (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Associate discount

Career growth

Supportive team

Paid time off

Job summary

J.Jill is seeking a passionate Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will mentor teammates, coach performance, and build genuine connections with customers in our Ohio stores.

Join a brand that values inclusivity and community, with competitive pay and a strong discount program. You will contribute to a high-touch service culture and help the store meet its sales goals.

Qualifications

• 1+ years of retail experience.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill's products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team leadership

Sales

Communication

Flexible schedule

Job description

J.Jill is seeking a passionate Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will mentor teammates, coach performance, and build genuine connections with customers in our Ohio stores.

Join a brand that values inclusivity and community, with competitive pay and a strong discount program. You will contribute to a high-touch service culture and help the store meet its sales goals.