Sales Lead, Home & Design Experience

Williams-Sonoma, Inc.; Winter Park (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid time off

Health insurance

Career opportunities

Online learning

Job summary

Williams-Sonoma, Inc. in Winter Park, FL seeks a Lead, Sales (Key Holder) to energize customers and represent the brand. You will open/close shifts, support management, and coach sales associates to deliver World-Class service while meeting store goals.

This role blends client engagement with store operations and visual standards. Ideal candidates bring 1-3 years retail experience with some supervision, strong communication, and a passion for home design.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
• Proven ability to motivate and influence others through personal actions and examples.
• Effective communication, organization and leadership skills

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Skills

Communication

Leadership

Retail sales

supervision

Job description

Williams-Sonoma, Inc. in Winter Park, FL seeks a Lead, Sales (Key Holder) to energize customers and represent the brand. You will open/close shifts, support management, and coach sales associates to deliver World-Class service while meeting store goals.

This role blends client engagement with store operations and visual standards. Ideal candidates bring 1-3 years retail experience with some supervision, strong communication, and a passion for home design.