Lead Sales & Key Holder: Elevate Home Experiences

Williams-Sonoma, Inc.; Wauwatosa (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits

Career opportunities

Online learning

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life in-store.

You will help customers discover products that suit their entertaining style and drive sales by creating memorable customer experiences. The role requires strong communication, organization, and leadership skills, with preferences for 1-3 years of retail sales and shift supervision experience, plus 1-2 years in home design or merchandising.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Skills

Communication

Organization

Leadership

Motivation

Retail sales experience

Shift supervision

Home design

Visual merchandising

Stockroom

Job description

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life in-store.

You will help customers discover products that suit their entertaining style and drive sales by creating memorable customer experiences. The role requires strong communication, organization, and leadership skills, with preferences for 1-3 years of retail sales and shift supervision experience, plus 1-2 years in home design or merchandising.