Sales Lead: Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Novato (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Advancement across brands

Job summary

KnitWell Group’s LOFT brand in Novato is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding and coaching store associates. You will work with the Store Manager to learn store functions and be ready to step in as manager when required.

The role requires strong communication, 6 months of retail sales experience (preferred) and management exposure, with flexibility for evenings, weekends and holidays. Store environment emphasizes growth and teamwork.

Qualifications

• 6-months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Step in as manager when needed and support store leaders.
• Uphold high visual and operational standards with a customer focus.
• Provide in-the-moment feedback and coaching to teammates.
• Promote omnichannel shopping using available tools.

Skills

Retail sales

Management experience

POS system

Communication

Tools

Point-of-sale system

Job description

KnitWell Group’s LOFT brand in Novato is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding and coaching store associates. You will work with the Store Manager to learn store functions and be ready to step in as manager when required.

The role requires strong communication, 6 months of retail sales experience (preferred) and management exposure, with flexibility for evenings, weekends and holidays. Store environment emphasizes growth and teamwork.