Sales Lead — Elevate Customer Experience & Team Growth

J.Jill; Albuquerque (NM); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee discount

Career growth opportunities

Team environment and community focus

Employee Assistance Program

Paid time off & paid sick leave

Zusammenfassung

J.Jill is seeking a Sales Lead to support store leadership in driving sales and providing team support, while delivering an exceptional customer experience in our Albuquerque store.

You will engage customers with personalized styling, train and coach team members, and help maintain store operations to meet sales targets. The role demands flexibility including evenings, weekends, and holidays in a lively retail environment.

Qualifikationen

• 1+ years of retail experience in women’s specialty retail or similar environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.

Aufgaben

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Kenntnisse

Retail experience

Customer service

Team motivation

Sales driven

Communication skills

Tools

POS systems

Jobbeschreibung

J.Jill is seeking a Sales Lead to support store leadership in driving sales and providing team support, while delivering an exceptional customer experience in our Albuquerque store.

You will engage customers with personalized styling, train and coach team members, and help maintain store operations to meet sales targets. The role demands flexibility including evenings, weekends, and holidays in a lively retail environment.