Sales Lead — Elevate Customer Experience & Team

KnitWell Group; Quil Ceda Village (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement across brands

Community impact

Job summary

KnitWell Group's Ann Taylor store at Tulalip is hiring a Sales Lead to drive personalized customer experiences and lead a small team. You will collaborate with the Store Manager to model service standards and step in as manager when needed.

The role emphasizes coaching, inclusivity, and delivering a seamless omnichannel experience, with evenings, weekends, and holidays required. Prior retail and leadership experience are preferred.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS / technology proficiency

Tools

Point-of-sale system

Job description

KnitWell Group's Ann Taylor store at Tulalip is hiring a Sales Lead to drive personalized customer experiences and lead a small team. You will collaborate with the Store Manager to model service standards and step in as manager when needed.

The role emphasizes coaching, inclusivity, and delivering a seamless omnichannel experience, with evenings, weekends, and holidays required. Prior retail and leadership experience are preferred.