Sales Lead & Customer Experience Innovator

Warby Parker in; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

Paid time off

401(k) plan

Parental leave

Employee stock purchase plan

Free eyewear

Sick leave

Job summary

Warby Parker in Brickell City Centre, Miami, seeks a Sales Supervisor to help deliver exceptional customer experiences and lead by example on the sales floor. This role emphasizes brand storytelling, process improvement, and collaboration with the team to drive results.

The ideal candidate brings retail experience, strong communication skills, and an entrepreneurial mindset. This is a full-time on-site role with opportunities for additional project work and career growth within the company.

Qualifications

• Retail experience in a customer-focused environment
• 6+ months in a management position
• Strong interpersonal and communication skills
• Ability to motivate a team and lead by example
• Passion for eyewear and brand storytelling

Responsibilities

• Lead on the sales floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture and treat customers and colleagues with respect
• Communicate Warby Parker's values and brand philosophy to customers
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience

Skills

Customer service

Communication

Leadership

Retail

Teamwork

Job description

Warby Parker in Brickell City Centre, Miami, seeks a Sales Supervisor to help deliver exceptional customer experiences and lead by example on the sales floor. This role emphasizes brand storytelling, process improvement, and collaboration with the team to drive results.

The ideal candidate brings retail experience, strong communication skills, and an entrepreneurial mindset. This is a full-time on-site role with opportunities for additional project work and career growth within the company.