Sales Supervisor - Lead Customer Experience

Warby Parker; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays

401(k) retirement plan

Paid time off

Employee eyewear discount

Parental leave

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create amazing experiences for our customers across our retail locations in the U.S. and Canada. You will lead on the sales floor, share our story, and participate in process improvements and special projects.

The role requires 6+ months in a management position, strong communication, and a proactive, entrepreneurial mindset. You’ll open and close stores, foster an inclusive culture, and collaborate with teammates to deliver

Qualifications

• Minimum 6+ months in a management position.
• Proven ability to lead by example on the sales floor.
• Strong interpersonal and communication skills.
• Comfort with fast-paced environments.
• Ability to train and motivate a team.

Responsibilities

• Lead the selling on the floor and front-of-house operations.
• Open and close the store.
• Share Warby Parker's story and mission with customers.
• Identify process improvements and participate in special projects.
• Foster an inclusive culture and teamwork.

Skills

Customer service

Leadership

Communication

Retail experience

Entrepreneurial spirit

Adaptability

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create amazing experiences for our customers across our retail locations in the U.S. and Canada. You will lead on the sales floor, share our story, and participate in process improvements and special projects.

The role requires 6+ months in a management position, strong communication, and a proactive, entrepreneurial mindset. You’ll open and close stores, foster an inclusive culture, and collaborate with teammates to deliver