Sales Lead - Customer Experience & Events

Belk; Columbia (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Belk in Columbia, TN is seeking a Selling Lead to drive store results by building strong team and customer relationships, guiding selling activities, and ensuring excellent service. The role is hourly and includes monthly bonus eligibility.

You will engage customers, support events, manage merchandising and omnichannel experiences, and help the team meet key metrics. This is an on-site, part-time opportunity with growth potential and a focus on customer excellence.

Qualifications

• 1+ years of retail experience and a dedication to customer service excellence.
• Ability to greet, engage, and assist customers warmly with personalized service.
• Willingness to work a flexible schedule including nights, weekends and holidays.
• Must regularly move around store areas and lift up to 40 lbs.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Create memorable store experiences through building team and customer relationships and event support.
• Greet, engage, and assist customers with personalized service to enhance shopping experience.
• Process transactions accurately and resolve customer inquiries with professionalism and care.
• Lead by example, onboard teammates, and support ongoing learning and selling behaviors.
• Support omnichannel selling by communicating inventory, product features, and promotions.

Skills

Ownership

Customer service

Omnichannel

Communication

Tech literacy

Team collaboration

Flexible schedule

Mobility

Physical ability

Job description

Belk in Columbia, TN is seeking a Selling Lead to drive store results by building strong team and customer relationships, guiding selling activities, and ensuring excellent service. The role is hourly and includes monthly bonus eligibility.

You will engage customers, support events, manage merchandising and omnichannel experiences, and help the team meet key metrics. This is an on-site, part-time opportunity with growth potential and a focus on customer excellence.