Sales & Experience Lead — Bonus Eligible

Belk; Cookeville (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk in Cookeville, TN seeks a Selling Lead to drive store results through outstanding service, team mentorship, and clienteling. You will connect customers with products, execute events, and maintain merchandise presentation to create memorable experiences.

You will lead by example on selling behaviors, support omnichannel experiences, handle transactions, and ensure a welcoming store culture. This hourly role offers monthly bonus eligibility and growth opportunities.

Qualifications

• 1+ year retail or customer service experience.
• Flexible schedule including nights, weekends, and holidays.
• Able to lift up to 40 lbs.

Responsibilities

• Demonstrate ownership and drive store objectives.
• Create memorable store experiences through team, customer, and community relationships including clienteling and events.
• Greet and assist customers, delivering personalized service.
• Process transactions accurately and efficiently, handling inquiries professionally.
• Improve selling behaviors and metrics by onboarding, coaching, and knowledge sharing.
• Support omnichannel experiences by communicating inventory and product features.
• Maintain up-to-date policy knowledge and inform the team about promotions and events.
• Foster associate engagement and a positive store culture.
• Maintain visual merchandising, signage, and cleanliness in selling areas.
• Lead store fulfillment and asset protection by following omni and operations processes, safety and security protocols.

Skills

Customer service

Communication

Team collaboration

Technology savvy

Tools

POS system

Job description

Belk in Cookeville, TN seeks a Selling Lead to drive store results through outstanding service, team mentorship, and clienteling. You will connect customers with products, execute events, and maintain merchandise presentation to create memorable experiences.

You will lead by example on selling behaviors, support omnichannel experiences, handle transactions, and ensure a welcoming store culture. This hourly role offers monthly bonus eligibility and growth opportunities.