Sales Lead: Customer Experience & Events

Belk; Smithfield (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk Recruiting a Selling Lead to drive store results through building genuine team and customer relationships, connecting customers with product, and creating memorable experiences. This hourly role supports the team in driving sales, events, and merchandise presentation.

You will lead by example, coach associates, and participate in omnichannel initiatives to ensure service excellence and achieve store objectives. Monthly bonus eligibility is included.

Qualifications

• 1+ years of retail experience and a dedication to customer service excellence.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Comfortable with technology and omnichannel selling.

Responsibilities

• Demonstrate ownership and drive store objectives to meet key metrics.
• Engage customers, build genuine relationships, and assist with events.
• Greet and assist customers, providing personalized service.
• Process transactions accurately and resolve inquiries professionally.
• Lead onboarding and coaching to improve selling behaviors and performance.
• Support omnichannel shopping by communicating inventory and product features.
• Maintain merchandise standards, signage, and store cleanliness.
• Lead store fulfillment and asset protection processes as required.

Skills

Retail experience

Customer service

Team leadership

Technology friendly

Flexible schedule

Omnichannel selling

Tools

Windows OS

Smart devices

Tablets

Job description

Belk Recruiting a Selling Lead to drive store results through building genuine team and customer relationships, connecting customers with product, and creating memorable experiences. This hourly role supports the team in driving sales, events, and merchandise presentation.

You will lead by example, coach associates, and participate in omnichannel initiatives to ensure service excellence and achieve store objectives. Monthly bonus eligibility is included.