Sales Lead: Coaching & Omnichannel Expert

knitwellgroup; Natick (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor in Natick, MA is seeking a Sales Lead to model and deliver personalized customer experiences while supporting store associates.

You will partner with the Store Manager to run daily store operations, onboard and develop teammates, coach performance, and step in as manager when needed, ensuring excellent omnichannel service.

Flexible hours, including evenings and weekends, and a commitment to visual and operational standards complete this role.

Qualifications

• 6 months of retail sales experience required or preferred.
• Management experience preferred.
• Ability to operate a point-of-sale system.

Responsibilities

• Model and deliver personalized customer experiences for guests.
• Support and coach store associates to engage customers and meet goals.
• Collaborate with Store Manager to run store operations and onboarding.
• Step in as manager when needed and uphold high visual/operational standards.
• Use tools to drive a customer-focused team environment and omnichannel service.

Skills

Retail sales

Management

POS system

Communication coaching

Flexible availability

Initiative

Time management

Tools

Point-of-sale system

Job description

Ann Taylor in Natick, MA is seeking a Sales Lead to model and deliver personalized customer experiences while supporting store associates.

You will partner with the Store Manager to run daily store operations, onboard and develop teammates, coach performance, and step in as manager when needed, ensuring excellent omnichannel service.

Flexible hours, including evenings and weekends, and a commitment to visual and operational standards complete this role.