Sales Lead: Omnichannel Customer Experience Coach

Ann Taylor; Ann Arbor (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

Job summary

Ann Taylor in Ann Arbor is seeking a Sales Lead to mentor a store team while delivering exceptional customer experiences. You will partner with the Store Manager to model brand standards and support daily store operations.

Key responsibilities include onboarding, coaching, and maintaining visual standards, ensuring a seamless omnichannel experience for customers, including evenings and weekends as needed.

Qualifications

• 6 months of retail sales experience preferred.
• Ability to onboard and develop a highly engaged team.
• Strong communication and coaching skills.

Responsibilities

• Assist store leaders with onboarding and team development.
• Represent the brand and model personalized customer experiences.
• Uphold visual and operational standards focusing on customers.
• Provide in-the-moment feedback and coaching to associates.
• Step into manager role when needed and support omnichannel experience.

Skills

Retail sales

Customer service

Leadership

Communication

Education

High school diploma

Tools

POS system

Job description

Ann Taylor in Ann Arbor is seeking a Sales Lead to mentor a store team while delivering exceptional customer experiences. You will partner with the Store Manager to model brand standards and support daily store operations.

Key responsibilities include onboarding, coaching, and maintaining visual standards, ensuring a seamless omnichannel experience for customers, including evenings and weekends as needed.