Sales Lead & Coach — Elevate Customer Experience

knitwellgroup; Wrentham (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a part-time Sales Lead at Store 2257 - Wrentham Premium, ANN-Wrentham, MA. You will role-model exceptional customer experiences, support store leaders in building a highly engaged team, and ensure the store meets high visual and operational standards while driving a seamless omnichannel experience.

The role requires 6 months of retail sales experience (preferred), management experience (preferred), tech proficiency with POS, strong communication and coaching skills, and

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point‑of‑sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system

Communication & coaching

Flexibility

Initiative

Organization & prioritization

Job description

Ann Taylor is seeking a part-time Sales Lead at Store 2257 - Wrentham Premium, ANN-Wrentham, MA. You will role-model exceptional customer experiences, support store leaders in building a highly engaged team, and ensure the store meets high visual and operational standards while driving a seamless omnichannel experience.

The role requires 6 months of retail sales experience (preferred), management experience (preferred), tech proficiency with POS, strong communication and coaching skills, and