Sales Lead: Customer Experience & Team Coach

Ann Taylor; Bluffton (SC); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through partnerships

Job summary

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to master store functions and be ready to step in as manager when needed.

The role emphasizes leading a highly engaged team, delivering personalized service, and upholding brand standards across all store activities. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative

Organizational skills

Tech-savvy

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to master store functions and be ready to step in as manager when needed.

The role emphasizes leading a highly engaged team, delivering personalized service, and upholding brand standards across all store activities. Flexibility to work evenings, weekends, and holidays is required.