Retail Sales Lead: Coaching & Omnichannel Impact

KnitWell Group; San Mateo (CA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in San Mateo is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You will collaborate with the Store Manager to run store functions and step in as manager when needed.

The role emphasizes coaching, team onboarding, inclusive environment, maintaining visual and operational standards, and leveraging tools to drive omnichannel shopping. Flexible availability, retail experience, and initiative are required.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Coaching

POS proficiency

Communication

Flexible schedule

Tools

POS system

Job description

Ann Taylor in San Mateo is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You will collaborate with the Store Manager to run store functions and step in as manager when needed.

The role emphasizes coaching, team onboarding, inclusive environment, maintaining visual and operational standards, and leveraging tools to drive omnichannel shopping. Flexible availability, retail experience, and initiative are required.