Sales Floor Leader: Drive Sales & Customer Experience

Gopuff; Chico (CA); On-site; USD 28,000 - 38,000; Full time

Job summary

BevMo! by Gopuff in Chico, CA is seeking a Sales Floor Leader to support the Store Manager, drive top-line sales, and lead daily floor operations while ensuring a superior customer experience.

You will analyze sales trends, mentor staff, manage cash handling and POS, and enforce company policies including health and safety, with an emphasis on wine, spirits and beer categories. This full-time role requires availability nights, weekends, and holidays, and offers the opportunity to develop robust

Qualifications

• 3+ years of management experience.
• Retail or Hospitality management experience preferred.
• Ability to work full-time including nights, weekends and holidays.
• Understanding of regulatory requirements related to alcohol sales.
• Strong interpersonal and organizational skills.

Responsibilities

• Lead daily store operations and motivate the team to meet goals.
• Provide a welcoming customer experience and assist on the sales floor.
• Analyze sales trends and develop action plans to drive top-line sales.
• Maintain pricing, signage and displays to ensure accuracy.
• Manage opening/closing procedures, cash handling and POS operations.
• Collaborate with store support teams to drive sales and optimize merchandising.
• Train and coach staff, provide feedback and participate in evaluations.

Skills

Leadership

Customer Service

Problem Solving

Communication

Merchandising

Time Management

Education

High school diploma or equivalent

Job description

BevMo! by Gopuff in Chico, CA is seeking a Sales Floor Leader to support the Store Manager, drive top-line sales, and lead daily floor operations while ensuring a superior customer experience.

You will analyze sales trends, mentor staff, manage cash handling and POS, and enforce company policies including health and safety, with an emphasis on wine, spirits and beer categories. This full-time role requires availability nights, weekends, and holidays, and offers the opportunity to develop robust