Sales Floor Leader & Merchandising Specialist

JCPenney; Bangor (ME); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical/dental/vision benefits

Associate discount

Paid vacation and holidays

401(k) with Company match

Job summary

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and execute sales-building programs on the sales floor.

Responsibilities include customer service, inventory management, floor moves and visual detailing, and omnichannel support as needed. The role requires achieving performance metrics and maintaining store operations.

Qualifications

• Strong commitment to customer service and selling standards.
• Ability to manage inventory processes and visual standards.
• Proven track record in fast-paced retail environments.

Responsibilities

• Deliver outstanding customer service and resolve issues promptly.
• Assist with inventory, RFID scans, restock, and floor replenishment.
• Plan floor moves, visuals, and merchandising to support selling statements.
• Support omnichannel processes including online orders and BOPIS/BOSC as needed.
• Assist with annual inventories and store operations.
• Meet performance standards for sales, service, efficiency and attendance.

Skills

Customer service

Ownership

Problem solving

Job description

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, manage merchandise standards, and execute sales-building programs on the sales floor.

Responsibilities include customer service, inventory management, floor moves and visual detailing, and omnichannel support as needed. The role requires achieving performance metrics and maintaining store operations.