Sales Floor Lead & Merchandising Coach

Lowe's Companies, Inc.; Fort Wayne (IN); On-site; USD 23,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. in Fort Wayne, IN is seeking a Sales Floor Department Supervisor to lead a team of associates delivering outstanding customer service and store execution.

You will coach and train staff, delegate daily tasks, monitor safety and merchandise, and coordinate with other departments to meet sales goals. This role requires strong communication and hands-on leadership in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent with 3 years retail experience.
• 1 year of customer service experience.
• 1 year of experience training, mentoring and developing associates.

Responsibilities

• Lead and coach associates to deliver a best possible customer experience.
• Delegate, follow up on daily tasks and manage department coverage.
• Oversee store safety, safety walks, hazards, and lifting directions.
• Engage with customers to clarify needs and identify solutions.
• Assist with down stocking, area recovery, and merchandising input.

Skills

Customer service

Team supervision

Cross-functional collaboration

Microsoft Office

Education

High School Diploma or equivalent

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's Companies, Inc. in Fort Wayne, IN is seeking a Sales Floor Department Supervisor to lead a team of associates delivering outstanding customer service and store execution.

You will coach and train staff, delegate daily tasks, monitor safety and merchandise, and coordinate with other departments to meet sales goals. This role requires strong communication and hands-on leadership in a fast-paced retail environment.