Sales Floor Lead: Lead, Mentor & Drive Store Performance

Goodwill Industries of Southeastern Louisiana; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead to support daily store operations and drive sales while upholding company standards. You will supervise staff on assigned shifts, manage cash handling, merchandise presentation, and ensure a safe, welcoming shopping environment. The role requires strong communication and teamwork.

This position offers an opportunity to contribute to community programs while gaining experience in retail leadership in New Orleans.

Qualifications

• High school diploma or GED required with 6 months supervisory experience.
• Must read, write and communicate clearly in English.
• Previous service-industry experience is preferred.

Responsibilities

• Assist with day-to-day store operations and sales performance to meet budget.
• Supervise during assigned hours and mentor associates.
• Perform cash register duties including processing payments and returns.
• Maintain clean, safe, and presentable store environment.
• Record and balance cash receipts and prepare relevant paperwork.
• Complete required training and documentation promptly.

Skills

Interpersonal skills

Customer service

Flexible schedule

Leadership potential

Cash handling

Education

High School diploma or GED

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead to support daily store operations and drive sales while upholding company standards. You will supervise staff on assigned shifts, manage cash handling, merchandise presentation, and ensure a safe, welcoming shopping environment. The role requires strong communication and teamwork.

This position offers an opportunity to contribute to community programs while gaining experience in retail leadership in New Orleans.