Sales Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Lewis Center (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure strong customer experiences while hitting daily sales targets.

The role sits within the store leadership team and focuses on executing opening/closing routines, POS operations, and brand representation. Ideal candidates balance fashion knowledge with energy and initiative, showing adaptability, teamwork, and a strong work ethic.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends

Energetic

Outspoken

Initiative

Adaptability

Multitasking

Detail-oriented

Work ethic

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure strong customer experiences while hitting daily sales targets.

The role sits within the store leadership team and focuses on executing opening/closing routines, POS operations, and brand representation. Ideal candidates balance fashion knowledge with energy and initiative, showing adaptability, teamwork, and a strong work ethic.