Sales Engineer (West)

Echo; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Echo in San Francisco is seeking a results-driven Sales Engineer to act as the technical expert and trusted advisor throughout the sales cycle. You will partner with Account Executives, Product, and Engineering to translate customer needs into scalable Echo-based solutions and help close strategic deals.

You will deliver tailored demos, understand complex environments, and communicate technical concepts to both technical and non-technical audiences.

Qualifications

• 4+ years in a pre-sales role (Sales Engineer/ Solutions Engineer).
• Ability to understand complex systems quickly.
• Experience with cloud environments (AWS, GCP, Azure) is a plus.
• Excellent communication and presentation skills.
• Customer-first mindset with strong problem-solving.
• Comfortable in fast-paced startup and wearing multiple hats.
• Ability to work cross-functionally with Sales, Product, and Engineering.

Responsibilities

• Partner with Account Executives throughout the full sales cycle, from discovery to close.
• Lead technical discovery calls to understand customer environments and requirements.
• Deliver product demos and presentations tailored to customer use cases.
• Design technical solutions aligning with customer needs and goals.
• Answer technical questions and support RFPs and security questionnaires.
• Voice of the customer, providing feedback to Product and Engineering.
• Support POCs and trials for successful evaluations.
• Stay up to date on Echo’s product, roadmap, and competitive landscape.

Skills

Sales Engineer exp

Cloud platforms

Communication skills

Cross-functional teaming

Startup experience

Job description

As a Sales Engineer (SE) at Echo, you will act as the technical expert and trusted advisor throughout the sales cycle. You’ll partner closely with Sales, Product, and Engineering to demonstrate Echo’s value, translate customer needs into technical solutions, and help close strategic deals.

Responsibilities

• Partner with Account Executives throughout the full sales cycle, from discovery to close
• Lead technical discovery calls to understand customer environments, challenges, and requirements
• Deliver compelling product demos and presentations tailored to customer use cases
• Design and explain technical solutions that align with customer needs and business goals
• Answer technical questions, handle objections, and support RFPs / security questionnaires
• Act as the voice of the customer, providing feedback to Product and Engineering teams
• Support proof of concepts (POCs) and trials, ensuring successful evaluations
• Stay up to date on Echo’s product, roadmap, and competitive landscape

Requirements

• 4+ years of experience as a Sales Engineer, Solutions Engineer, or similar pre-sales role
• Strong technical background with the ability to quickly understand complex systems
• Experience working with cloud environments (AWS, GCP, Azure) – advantage
• Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Customer-first mindset with strong problem-solving skills
• Comfortable working in a fast-paced startup environment and wearing multiple hats
• Ability to work cross-functionally with Sales, Product, and Engineering