Sales Enablement Pro (Salesforce) - AI-Driven CRM Trainer

Tenth Revolution Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Tenth Revolution Group in New York is seeking an Associate, Sales Enablement (Salesforce) to partner with Sales, Marketing, Relationship Management, and Distribution teams to deliver CRM solutions and drive user adoption.

You will translate business needs into user stories, build training programs, create reports and dashboards, and support end users while exploring AI-powered improvements to workflows and documentation. This role offers high visibility and a path to influence CRM strategy.

Qualifications

• 2-4 years of Salesforce experience as an Administrator, Business Analyst, Power User, or CRM professional.
• Strong understanding of Accounts, Contacts, Leads, Opportunities, Campaigns, and reporting.
• Experience gathering business requirements and working directly with stakeholders.
• Excellent communication and relationship-building skills.
• Passion for user adoption, training, and process improvement.
• Salesforce Administrator, Business Analyst, or App Builder certifications are a plus.
• Financial Services, Asset Management, or Investment Management experience is highly preferred.

Responsibilities

• Partner with Sales, Marketing, Relationship Management, and Distribution teams to gather requirements and deliver CRM solutions.
• Translate business needs into user stories, features, epics, and prioritized backlog items.
• Drive Salesforce adoption by identifying workflow challenges and recommending process improvements.
• Develop and deliver training programs, user enablement initiatives, and champion networks.
• Provide Salesforce end-user support and resolve platform-related issues.
• Create reports, dashboards, list views, and support light administration activities.
• Maintain process documentation, business requirements, and operational procedures.
• Explore and implement AI-powered solutions that improve workflows, support, and documentation.

Skills

Salesforce experience

Requirements gathering

Training & enablement

Stakeholder management

Reporting & dashboards

Education

Salesforce certifications

Tools

Salesforce CRM

Job description

Tenth Revolution Group in New York is seeking an Associate, Sales Enablement (Salesforce) to partner with Sales, Marketing, Relationship Management, and Distribution teams to deliver CRM solutions and drive user adoption.

You will translate business needs into user stories, build training programs, create reports and dashboards, and support end users while exploring AI-powered improvements to workflows and documentation. This role offers high visibility and a path to influence CRM strategy.