Sales Enablement Leader – AI Coaching for 40+ Reps

Bridge Legal; Illinois; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation with health

Unlimited PTO

Bonus opportunities

Flexible work-life balance

City-center location with views

Ongoing training and mentorship

Diverse and supportive environment

Professional autonomy

Job summary

Bridge Legal is seeking a Sales Training & Enablement Manager to lead and develop a 40+ person B2C intake team. The role emphasizes hands-on coaching, live feedback, and the use of AI tools to improve training outcomes.

You will partner with Operations leadership to raise performance, modernize training with AI, and create scalable coaching processes that drive conversion and quality scores across the sales organization.

Qualifications

• Experience coaching 40+ B2C sales representatives.
• Proven ability to improve sales performance through coaching.
• Experience with AI tools to improve training or coaching.
• Strong communication, empathy, and accountability.

Responsibilities

• Coach and develop a team of 40+ B2C intake specialists.
• Identify performance gaps and implement coaching plans.
• Monitor conversion rates, objection handling, quality scores.
• Reinforce consultative sales techniques and best practices.
• Provide actionable feedback to improve performance.
• Conduct side-by-side coaching, call calibrations, and live feedback sessions.
• Recognize top performers and create development plans.
• Build an AI-powered coaching program and score calls.

Skills

Sales coaching

B2C sales experience

Call monitoring

AI tools usage

LMS knowledge

Tools

ChatGPT

QA platforms

LMS

Job description

Bridge Legal is seeking a Sales Training & Enablement Manager to lead and develop a 40+ person B2C intake team. The role emphasizes hands-on coaching, live feedback, and the use of AI tools to improve training outcomes.

You will partner with Operations leadership to raise performance, modernize training with AI, and create scalable coaching processes that drive conversion and quality scores across the sales organization.