Sales Enablement & Operations Associate

Business Talent Group; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Business Talent Group, a Heidrick & Struggles company, seeks a Sales Associate to provide operational and administrative support to the Account Executive Industry Team Lead. You will ensure data hygiene in Salesforce, handle billing inquiries, manage contracting workflows, and keep structured account activity records to enable client development and revenue growth.

You will collaborate with Marketing, Operations, and Sales to coordinate campaigns, support forecasting, and prepare briefing

Qualifications

• Customer-focused mindset with a sense of urgency.
• High level of professionalism and discretion.
• Collaborative and adaptable team player.
• Excellent time management and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to work both independently and as a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce, HubSpot).

Responsibilities

• Ensure data hygiene and record accuracy in Salesforce.
• Serve as internal face on issues related to billing and finance (e.g. purchase orders, invoices).
• Manage various aspects of contracting process for client projects, including documentation, background/reference checks, drug screens, and onboarding activities.
• Maintain structured documentation of account activity, meeting notes, and sales touchpoints.
• Help monitor sales pipeline health by flagging key accounts, upcoming extensions, overdue follow-ups.
• Support CRO in pipeline and forecast reporting.
• Partner with internal stakeholders across Marketing, Operations, and Sales to update content, drive effective campaigns and sales activities, and share best practices.
• Share learnings, tools, and research templates with peers to continuously raise team standards.
• Contribute to special projects such as tech platform adoption, process improvements, and internal training initiatives.
• Identify prospective client targets through research on title, role, responsibilities, and organizational structure.
• Own internal meeting logistics and scheduling for sales team.
• Track outreach efforts and outcomes to support campaign effectiveness analysis.
• Collaborate with BDR where appropriate.
• Collaborate with BDRs to conduct deep account research to uncover insights about companies, stakeholders, industry trends, and strategic priorities.
• Develop briefing materials and meeting preparation notes for Sales Executives ahead of prospect and client meetings.
• Support development of custom collateral, including slides, case studies, and research summaries.
• Capture key takeaways from meetings and assist in coordinating follow-up activities.

Skills

Customer focus

Professionalism

Discretion

Time management

Communication

Teamwork

Multitasking

Tools

Salesforce

HubSpot

Job description

Business Talent Group, a Heidrick & Struggles company, seeks a Sales Associate to provide operational and administrative support to the Account Executive Industry Team Lead. You will ensure data hygiene in Salesforce, handle billing inquiries, manage contracting workflows, and keep structured account activity records to enable client development and revenue growth.

You will collaborate with Marketing, Operations, and Sales to coordinate campaigns, support forecasting, and prepare briefing