Sales Enablement Lead - Field Training & Onboarding (SF)

Legion Health, Inc.; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Early-Stage Equity

In-person retreats

Meal stipends

Learning stipend

AI tooling budget

Unlimited vacation

Job summary

Legion Health, Inc. is hiring a Sales Enablement Lead to build and run the onboarding, playbooks, and coaching systems behind our provider-partnership team.

You will enable Provider Partnership Managers and Regional Managers, shaping training that accelerates readiness and productive referrals. Based onsite in San Francisco, you will partner with clinical, compliance, and Revenue Operations to keep messaging accurate, create scalable content, and measure adoption, ramp time, and field impact as

Qualifications

• Experience building and delivering sales onboarding or enablement programs.
• Strong live facilitation, instructional design, coaching, and concise writing skills.
• Evidence of improved readiness, ramp, adoption, or field execution from programs you personally owned.
• Ability to turn complex product, clinical, operational, and commercial information into practical learning materials.
• Comfort with CRM workflows, learning/content tools, performance data, and field observation.
• Ability to distinguish a knowledge gap, a skill gap, a process problem, and work with the right owner.
• Hands-on builder's approach: write the playbook, run the session, observe the field, measure the result, and improve it.
• Healthcare, provider referrals, medical sales, or relationship-driven field-sales experience is a strong plus.
• High ownership, low ego, clear communication, and willingness to travel periodically to learn from and support the field.

Responsibilities

• Build and run onboarding for Provider Partnership Managers and Regional Managers, including preboarding, live instruction, practice, certification, remediation, and the transition to field execution.
• Translate the approved provider-partnership motion into clear playbooks for account preparation, outreach, discovery, referral workflows, follow-up, and relationship development.
• Develop messaging, objection-handling guides, role plays, call examples, and field tools that help reps communicate clearly and accurately.
• Partner with clinical, compliance, and operations leaders to keep clinical claims, referral guidance, policies, and patient-access messaging accurate and approved.
• Train the team on CRM hygiene, workflow execution, handoffs, and reporting in partnership with Revenue Operations.
• Equip Regional Managers with coaching frameworks, observation rubrics, reinforcement plans, and tools for developing their teams.
• Spend time with the field team, observe real interactions, and turn frontline feedback into specific curriculum and playbook improvements.
• Create a practical content library with clear ownership, version control, and a process for retiring outdated materials.
• Support launches and process changes with training, communication, reinforcement, and measurement of adoption.
• Measure onboarding completion, certification, remediation, productive ramp, time to first qualified referral, and workflow adoption with the relevant functional owners.
• Use AI and modern learning tools to improve content production and practice while keeping materials accurate, useful, and grounded in the field.

Skills

Sales enablement

Training

Coaching

Facilitation

Onboarding design

CRM workflows

Field coaching

Content creation

Cross-functional collaboration

Tools

CRM systems

Learning tools

AI tooling

Job description

Legion Health, Inc. is hiring a Sales Enablement Lead to build and run the onboarding, playbooks, and coaching systems behind our provider-partnership team.

You will enable Provider Partnership Managers and Regional Managers, shaping training that accelerates readiness and productive referrals. Based onsite in San Francisco, you will partner with clinical, compliance, and Revenue Operations to keep messaging accurate, create scalable content, and measure adoption, ramp time, and field impact as