Senior Sales Support & Operations Specialist (Hybrid)

Ameritas; Wallace Heights (UT); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Flexible hybrid work

Paid time off (PTO)

Volunteer time

Job summary

Ameritas is seeking a Sr Coordinator, Sales Support & Operations to help deliver support services to the organization’s sales force and drive revenue under limited supervision. The role coordinates data, prepares materials, and communicates with clients and field partners to ensure excellent service and customer retention.

The position is full-time with a hybrid work model, partially in-office in multiple U.S. locations and partially remote.

Qualifications

• H.S. Diploma or GED is required.
• 2-4 years of related experience is required.
• Experience or knowledge in the insurance industry is preferred.
• Experience in broker, sales or administrative support preferred.

Responsibilities

• Delivers service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information.
• Communicates by phone or written correspondence with potential/current customers or field partners to answer questions, process transactions, and deliver service solutions.
• Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams.
• Monitors progress during the entire lifecycle of a case.
• Provides recommendations to resolve procedural or system related problems.
• Maintains a general understanding of various insurance products and their features and limitations.
• Supports new or entry level associates by providing guidance and training and conducting analysis of problems that may arise.

Education

High School Diploma or GED

Job description

Ameritas is seeking a Sr Coordinator, Sales Support & Operations to help deliver support services to the organization’s sales force and drive revenue under limited supervision. The role coordinates data, prepares materials, and communicates with clients and field partners to ensure excellent service and customer retention.

The position is full-time with a hybrid work model, partially in-office in multiple U.S. locations and partially remote.