Sales Enablement & AI Learning Specialist

Prime-Communications; Sugar Land (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Prime Communications is seeking a Learning & Development Specialist to design and deliver practical training that strengthens sales execution, employee readiness, and the customer experience across the organization. This role partners with field sales leaders and cross-functional stakeholders to translate business goals and performance gaps into engaging, measurable training.

This role uses Articulate Rise and AI tools to create training, including AI trainer agents for field use.

Qualifications

• Bachelor's degree in Instructional Design, HR, Communications, or related field (or equivalent experience).
• 2+ years in Learning & Development, Instructional Design, or Training.
• Hands-on experience with Articulate Rise or similar authoring tools.
• Familiarity with instructional design methods (e.g., ADDIE, SAM, microlearning) and adult learning principles.
• Experience conducting needs assessments to identify training gaps.
• Experience using AI tools for content creation and/or building AI trainer agents/chatbots.
• Strong communication and coaching skills, with the ability to simplify complex information and make it practical for a sales environment.
• Proven ability to work independently in a fast-paced, changing environment.
• Experience using business and sales performance measures to evaluate training impact and guide improvements.

Responsibilities

• Conduct needs assessments with stakeholders and field leaders to identify training requirements, skill gaps, and sales performance opportunities.
• Partner with sales, compliance, IT, and operations to align training to business objectives.
• Build interactive e-learning modules in Articulate Rise using sound instructional design methods (e.g., ADDIE, SAM, microlearning).
• Use AI tools to speed up content development and course updates.
• Build and maintain AI-driven trainer agents — such as roleplay/coaching bots or on-demand Q&A assistants — for field coaching and support.
• Develop and maintain training on sales strategy, product/systems knowledge, and compliance.
• Keep all training materials and AI agents current as products, systems, policies, and priorities change.
• Facilitate engaging in-person and virtual sessions for groups of 10-50, including roleplays, practice, feedback, and coaching that build confidence in customer-facing sales situations.
• Evaluate training effectiveness using measures such as ramp time, sales productivity, behavior adoption, knowledge retention, and field leader feedback; use findings to recommend improvements.
• Independently manage multiple training projects and shifting priorities.
• Maintain training content and completion tracking in the LMS.
• Other job duties as apply.

Skills

Articulate Rise

AI content tools

Needs assessments

Training delivery

Independent work

Communication

Measurement of impact

Education

Bachelor's degree in Instructional Design, HR, Communications, or related field

Tools

AI tools for content creation

LMS

Job description

Prime Communications is seeking a Learning & Development Specialist to design and deliver practical training that strengthens sales execution, employee readiness, and the customer experience across the organization. This role partners with field sales leaders and cross-functional stakeholders to translate business goals and performance gaps into engaging, measurable training.

This role uses Articulate Rise and AI tools to create training, including AI trainer agents for field use.