Sales-Driven Relationship Banker

MidFirst Business Credit, Inc.; Tempe (AZ); Hybrid; USD 38,000 - 52,000; Full time

Job summary

MidFirst Banking Center in Tempe, AZ is seeking a Personal Banker to promote banking products and deliver high-quality service while achieving sales goals. You will help customers open deposit accounts, process loan applications, and support the banking center staff to deepen client relationships.

The role requires strong cash handling, a sales oriented mindset, ability to generate referrals, and a professional, friendly demeanor. Bilingual Spanish is a plus.

Qualifications

• Minimum of one year successful sales experience in an incentive-driven or relational selling environment.
• Minimum of 6 months of cash handling experience in a retail sales environment.
• Ability to generate referrals including making on-site visits with local businesses.
• Ability to work effectively as a team member and with customers.
• Strong work ethic and integrity. Proficient with Microsoft applications.
• Friendly, outgoing and confident; notary certification preferred or willing to pursue.

Responsibilities

• Greet customers and create a welcoming, customer-focused environment.
• Provide high-quality service while meeting goals and supporting staff.
• Build and maintain relationships to identify financial products meeting needs.
• Promote banking products and services.
• Open deposit accounts and process loan applications.
• Process customer transactions accurately in a fast-paced setting.
• Generate new business and expand relationships via networking.
• Respond to inquiries and resolve issues with positive solutions.
• Support other employees as needed.

Skills

Sales experience

Cash handling

Notary

MS Office

Customer service

Bilingual Spanish

Job description

The Personal Banker is responsible for generating business and deepening relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.

Duties will include, but are not limited to, the following:

• Greet customers and facilitate a welcoming and customer- focused environment
• Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
• Build and maintain relationships with customers to help identify financial products and services that meet their needs
• Promote financial products and services
• Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generate new business and expand relationships with current customers through networking and Centers of Influence
• Respond to customer inquiries and concerns and create positive solutions
• Support other employees as needed

Required Skills:

• Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
• Minimum of 6 months of cash handling experience in a retail sales environment
• Ability to generate referrals including making on-site visits with local businesses
• Ability to work effectively as a team member and with customers.
• Strong work ethic and high integrity
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense

Preferred Skills:

• Successful sales record in a retail banking environment; with knowledge of bank services and products.
• Bilingual (fluent verbal and written Spanish) skills

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

• Standard Hours:Monday - Fridayfrom 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m
• Shift differential is available for certain hours - $5/hr for Monday through Friday from 5:00 p.m. - 6:00 p.m., Saturday's from 12:00 p.m. - 1:00 p.m.
• Candidates must be available to work weekend hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.