Relationship Banker: Help Clients Reach Financial Goals

First Fidelity Bank; Scottsdale (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

First Fidelity Bank is seeking a Personal Banker in Scottsdale, AZ to build lasting client relationships and deliver exceptional service. The role focuses on understanding financial needs, offering bank products, and proactively referring clients to additional lines of business. Strong cash handling and a customer-first mindset are essential.

The position supports teller transactions, assists with new accounts, and emphasizes accurate, friendly service in a community-focused environment.

Qualifications

• Six months of customer service or cash handling experience in financial services or similar environment.
• Previous teller and sales experience is preferred.
• Proficiency with bank products and services.

Responsibilities

• Build and maintain client relationships; identify needs and refer to bank products.
• Engage clients with consultative questions to tailor recommendations.
• Handle teller duties including deposits, withdrawals, and account openings.
• Ensure accurate balancing of cash drawer and proper documentation.

Skills

Customer service

Cash handling

Banking products

Communication skills

Relationship building

Education

High school diploma

Some college preferred

Tools

Bank software

Branch capture equipment

Job description

First Fidelity Bank is seeking a Personal Banker in Scottsdale, AZ to build lasting client relationships and deliver exceptional service. The role focuses on understanding financial needs, offering bank products, and proactively referring clients to additional lines of business. Strong cash handling and a customer-first mindset are essential.

The position supports teller transactions, assists with new accounts, and emphasizes accurate, friendly service in a community-focused environment.