Sales Development Representative (SDR) – Outbound

Yateman International; Denver (CO); Remote; USD 40,000 - 60,000; Full time

Job summary

A reputable sales support firm is seeking a detail-oriented Outbound Sales Development Representative (SDR) to handle follow-up calls and re-engage prospects. The role requires a professional work environment and proficiency in using CRM systems. Ideal candidates will have at least one year of experience in outbound calling or customer service and strong documentation skills. The SDR will be making over 60 calls per shift and is expected to log all activities accurately.

Qualifications

• 1+ year in outbound calling, SDR, call center, or customer service roles.
• Strong documentation and follow-up skills required.
• Quiet, professional home work environment necessary.

Responsibilities

• Make outbound follow-up calls to quoted leads.
• Re-engage prospects and document outcomes.
• Complete 60+ call attempts per full shift.

Skills

Outbound sales experience

Strong documentation skills

CRM usage

Follow-up proficiency

Tools

TopTracker

Job description

Job Openings Sales Development Representative (SDR) – Outbound

About the job Sales Development Representative (SDR) – Outbound

Job brief

One of our clients is looking to hire a detail-oriented caller with outbound sales or follow-up experience? We're looking for an Outbound SDR to support a client's sales operations by re-engaging prospects who have already received quotes and moving them to the next step.

Schedule

10:00 AM – 6:00 PM EST (New York Time)

Responsibilities

• Make outbound follow-up calls to quoted leads.
• Re-engage prospects, confirm interest, and document outcomes.
• Complete 60+ call attempts per full shift.
• Log all activities, dispositions, and notes accurately in CRM systems.
• Contribute to the organization’s blog.
• Follow call scripts while maintaining a professional phone presence.
• Identify conversion and drop-off points optimizing user funnels.
• Provide daily end-of-shift performance summaries.
  

Requirements

• Quiet, professional home work environment.
• Reliable computer and stable internet.
• Comfortable using CRMs and call disposition systems.
• Willing to use TopTracker during all working hours
• Responsive to manager messages within 15 minutes during shifts

Preferred Experience

1+ year in outbound calling, SDR, call center, or customer service roles

Strong documentation and follow-up skills